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Companies of all sizes rely on our chatbot for better customer experiences.
24/7 - AI Chat Assistant for Your Business
Reply AI
Reply AI is an AI-powered omnichannel communication platform that helps businesses manage customer conversations across WhatsApp, Instagram, and Telegram from a single dashboard. Automate replies, engage customers with AI chatbots, capture leads, send broadcasts, and streamline follow-ups—delivering faster support and smarter customer engagement, all in one place.
Main Features
The full SaaS platform with user, and agent panels
OpenAI, Gemini, and DeepSeek powered smart conversations
Connect regular WhatsApp accounts instantly via QR scan
One-click official Meta embedded signup authentication
Automate voice calls with AI-driven call flows
DM chatbot, Comment-to-DM, AI lead qualification
Full Telegram inbox with automated chatbot replies
Connect Shopify, WooCommerce, and any webhook platform
Real-time browser push notifications for user retention
DM chatbot, Automation for Messenger with Ai
One Flow Builder:
This is where Reply AI truly stands apart. One single powerful flow builder controls everything — WhatsApp chatbot automation, Instagram Comment-to-DM replies, Telegram chatbot responses, QR WhatsApp automation, webhook triggers, and more. You build the flow once and it works across every channel you have connected. No separate tools. No switching between systems. Just one visual canvas that powers your entire business automation.
The flow builder is not just a basic chatbot builder. It is a full automation engine. Inside a single flow you can make HTTP API requests to any external service, execute Google Sheets reads and writes, save files to Google Drive, create Google Calendar events, manage Google Docs, send WhatsApp Forms to collect structured data, apply chat tags automatically, add or remove contacts from phonebooks, set conditions and branch logic based on any user input, reset and loop flows, trigger webhooks to Shopify or WooCommerce, and handle any media input from users including images, PDFs, audio, video, and location — then use that input anywhere else in the flow. And with AI one-click generation using OpenAI, Gemini, or DeepSeek, you can build an entire automation flow in seconds without touching a single node manually.
Every Node Available in the Flow Builder
- Send Message node – Text, image, video, audio, document, location
- WhatsApp Forms node – Send interactive forms and collect structured responses
- Request API node – Make HTTP GET, POST, PUT, DELETE requests to any external API
- Google Services node – Google Sheets, Google Drive, Google Calendar, Google Docs
- Condition node – Branch logic based on user input, variable value, or API response
- Set Chat Tags node – Automatically tag chats based on flow conditions
- Phonebook node – Add or remove contacts from phonebooks inside the flow
- Webhook Trigger node – Fire webhooks to Shopify, WooCommerce, or any platform
- Reset Flow node – Restart the workflow from any point
- Duplicate node – Clone any node instantly for faster building
- AI One-Click Generation – Generate entire flows using OpenAI, Gemini, or DeepSeek
- Take Input node – Accept any input from user — text, image, PDF, location, audio, video
- Import Templates – Use pre-built flow templates created by Admin
Multi-Channel Inbox with Built-in CRM
Manage WhatsApp, Instagram, and Telegram conversations from one powerful centralized inbox. Assign chats to agents, add notes, apply labels, use the Kanban chat board to track conversation stages, and keep all customer data organized. Your team stays aligned and your customers get faster, smarter support — all from a single dashboard.
Instagram Automation – Comment to DM and AI Chatbot
Turn every Instagram comment into a lead automatically. The Instagram addon replies to post comments by sending direct messages, manages your full Instagram inbox with CRM features, and deploys an AI chatbot to handle conversations and qualify leads 24/7. Instagram automation flows are built using the same powerful flow builder — meaning everything you can do for WhatsApp automation you can do for Instagram too.
AI WhatsApp Calling – Automate Voice Calls with AI
Automate incoming and outgoing WhatsApp voice calls using AI-driven conversation flows. Create dynamic call scripts, handle customer interactions, manage call logs, and deliver a human-like voice experience — all directly from Reply AI. This is a feature no competitor currently offers.
WhatsApp Coexistence – Both Systems. Zero Disruption.
Reply AI supports WhatsApp Coexistence using the Embed Login Plugin, allowing you to connect your regular WhatsApp Business account alongside the Meta Cloud API without disconnecting or disrupting your existing setup. Manage chats, send buttons, lists, and advanced messages directly from Reply AI while both systems work together seamlessly.
Frequently asked questions
What is Reply AI?
Reply AI is an AI-powered omnichannel communication platform that helps businesses manage customer conversations across WhatsApp, Instagram, and Telegram from a single dashboard.
Which messaging platforms does Reply AI support?
Reply AI supports WhatsApp, Instagram, and Telegram, allowing you to manage all customer conversations in one place while providing a seamless communication experience.
Can Reply AI automate customer conversations?
Yes. Reply AI uses AI-powered automation to send instant replies, answer common questions, capture leads, assign conversations, and automate follow-ups, helping your team save time and improve response speed.
Is Reply AI suitable for businesses of all sizes?
Absolutely. Whether you're a startup, small business, or enterprise, Reply AI helps streamline customer communication, improve team collaboration, and scale your customer support efficiently.